Information We Collect

At Helping Hope, we collect personal information that you voluntarily provide when making a donation, subscribing to our newsletter, volunteering, or contacting us. This includes your name, email address, phone number, and payment information. We also collect non-personal information such as browser type, device information, and usage analytics.

All personal data is stored securely and used only for the purposes stated at the time of collection. We never sell, rent, or trade your personal information with third parties.

How We Use Your Information

Your information is used to process donations and issue tax receipts, communicate program updates and newsletters, respond to inquiries and volunteer applications, improve our website and services, and comply with legal obligations. We may also use your data to inform you about upcoming events, campaigns, and ways to support our programmes.

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly at ngohelpinghope@gmail.com.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Payment transactions are encrypted and processed through secure, PCI-compliant payment gateways. We regularly review our security practices to ensure the safety of your data.

While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We encourage you to take steps to protect your data, such as using strong passwords and keeping your devices updated.

Third-Party Services

Our website may contain links to third-party websites or services (such as social media platforms and payment gateways). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

Your Rights & Contact Us

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, or if you have any questions about our privacy practices, please contact us at ngohelpinghope@gmail.com or call +91-8285560315. We are committed to resolving any concerns promptly.

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website.